Jira Service Management

{"xsrfToken":"67a88c9b4986178d9327401897ecb5a1bc08ee7c_lout","branding":{"id":"1","key":"tcs","name":"Teleport Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a047c265-db5e-4420-b914-cf5561595cdc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYjg2MGU1ZS05OTczLTQ1OGUtYmRkMy02ZjU0OGU1MDc2ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEwNDdjMjY1LWRiNWUtNDQyMC1iOTE0LWNmNTU2MTU5NWNkYyI6WyJyZWFkIl19LCJleHAiOjE3MzQ3OTM4MjUsIm5iZiI6MTczNDc5MzIyNX0.yXHK53bZIyFWHG9cxhpElUkOX_rZVT03M44jUk8HqH4&client=1b860e5e-9973-458e-bdd3-6f548e507688&mode=fit","logoId":"a047c265-db5e-4420-b914-cf5561595cdc","isLogoAvailable":true,"helpCenterTitle":"Willkommen auf unserer Kontaktseite","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen auf unserer Kontaktseite","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Willkommen auf unserer Kontaktseite","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ff004c","helpCenterTitleColor":"#ff004c","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f12d29de-3aa7-45c9-b628-fad385d55606/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYjg2MGU1ZS05OTczLTQ1OGUtYmRkMy02ZjU0OGU1MDc2ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYxMmQyOWRlLTNhYTctNDVjOS1iNjI4LWZhZDM4NWQ1NTYwNiI6WyJyZWFkIl19LCJleHAiOjE3MzQ3OTM4MjUsIm5iZiI6MTczNDc5MzIyNX0.HMu9lZ_LffSqbOMNIJcHmYpT94H7emh_rMcrGWHMd8s&client=1b860e5e-9973-458e-bdd3-6f548e507688&height=300&mode=fit","bannerMediaApiFileId":"f12d29de-3aa7-45c9-b628-fad385d55606","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"tcs","projectId":10003,"serviceDeskId":1,"name":"Teleport Customer Support","description":"Welcome! You can raise a request for Teleport Customer Support using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"18","name":"Frage zu unseren Produkten","descriptionHtml":"","callToAction":"Frage zu unseren Produkten","introHtml":"Du hast Fragen zu einem unserer Produkte?","icon":10496,"iconUrl":"https://theteleport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[1],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10536,"iconUrl":"https://theteleport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://theteleport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://theteleport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10539,"iconUrl":"https://theteleport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://theteleport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"27","name":"Black Friday Gutschein Claim","descriptionHtml":"Der Gutschein ist nur gültig bzw. kann nur angefordert werde, wenn die entsprechenden Rabattbedingungen erfüllt sind.","callToAction":"Black Friday Gutschein Claim","introHtml":"Such dir deinen Black Friday Gutschein aus.","icon":10496,"iconUrl":"https://theteleport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[18,2,6,4,8]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TCS","userLanguageHeader":"The Teleport","userLanguageMessageWiki":"Du hast eigentlich gar kein Problem außer, dass du noch keine Teleport Produkte hast?\n<a href=\"https://www.theteleport.de\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">--> Dann ab in den Shop</a>\nFalls doch werden wir dir hier auf jeden Fall weiterhelfen!","defaultLanguageHeader":"The Teleport","defaultLanguageMessage":"Du hast eigentlich gar kein Problem außer, dass du noch keine Teleport Produkte hast? \n\n[--> Dann ab in den Shop|https://www.theteleport.de]\n\nFalls doch werden wir dir hier auf jeden Fall weiterhelfen!","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYjg2MGU1ZS05OTczLTQ1OGUtYmRkMy02ZjU0OGU1MDc2ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3OTQ0MjUsIm5iZiI6MTczNDc5MzIyNX0.lNmDyiLI_RqsL4GTxm8T7bSjqIK5rw3I0NltBC542Wk","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"1b860e5e-9973-458e-bdd3-6f548e507688","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=theteleport","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"67a88c9b4986178d9327401897ecb5a1bc08ee7c_lout","baseUrl":"https://theteleport.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://theteleport.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1b860e5e-9973-458e-bdd3-6f548e507688","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5e79a7c9514c40e194e4a74bcf514456","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}